← Dream Language

Help & Support

Dream Language is operated by Urban Fungi s.r.o. (Czech Republic).

Account help

• Which account am I signed in with? Open Settings in the app — the Account card shows your e-mail.
• Can't sign in? Use the same method you signed up with (Apple, Google or e-mail). Signing in with a different method may create a separate account.
• Didn't receive a confirmation e-mail? Check spam, then contact us.

Subscriptions purchased in the iPhone or iPad app (Apple)

Subscriptions bought inside the Dream Language iPhone and iPad app are sold and billed by Apple through your Apple Account.

• Manage or cancel: Settings on your iPhone or iPad → your name → Subscriptions → Dream Language.
• Refunds: requested from Apple at reportaproblem.apple.com. We cannot issue refunds for Apple purchases.
• Premium not active after purchasing? Make sure you are signed in to the same Dream Language account you used when purchasing, fully close and reopen the app, and check your connection. Then tap Restore purchases on the Premium screen or in Settings → Subscription (requires the latest app version from the App Store). If Premium still isn't active, e-mail us with the date of purchase and the Apple receipt (order ID) from your Apple e-mail receipt.
• One Apple subscription unlocks one Dream Language account.

Subscriptions purchased on the website

Subscriptions bought on the website are processed by Paddle (Merchant of Record). Manage them on the website under Settings → Subscription or via the link in your Paddle receipt. Refunds follow our Refund Policy.

Delete your account

You can delete your account and all data in Settings → Delete account, or follow the steps on the account deletion page. Deleting your account does not cancel an Apple subscription — cancel it in Settings on your iPhone or iPad as described above.

Legal

Privacy Policy · Terms of Service · Refund Policy · Account deletion